Junín municipality resolves consumer disputes through Kleros, slashing wait to five days
The Municipality of Junín has now brought 50 cases to Kleros, 35 of them in 2026 — almost one a week. At the city's consumer protection office (OMIC), a consumer complaint previously averaged six months to resolve; with analysis from Kleros courts it now takes five days.
Kleros reported the figure in its "This Week in Kleros" recap, pointing to real-world adoption of its arbitration courts by a public administration for consumer disputes — with the Junín consumer office routing cases through Kleros courts instead of the traditional six-month process.
Sources
- ⚖️ This Week in Kleros The Municipality of Junín has now taken 50 cases to Kleros, 35 of them in 2026, almost one a week. At its consumer protection office, a complaint used to take six months on average to resolve. With the analysis from Kleros courts, it takes five days. https://t.co/oQF2V5czWYx.com ↗
- The Municipality of Junín has taken 50 cases to Kleros. 35 of them came in 2026, almost one a week. At Junín's consumer protection office (OMIC), a consumer complaint used to take six months on average to resolve. With the analysis from Kleros courts, it takes five days. https://t.co/nxuziunUdYx.com ↗
Kleros
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