Junín municipality cuts consumer dispute waits to five days via Kleros

The Municipality of Junín has brought 50 cases to Kleros, 35 of them in 2026 — nearly one a week — routed through the city's consumer protection office (OMIC). Where a consumer complaint previously averaged six months to resolve, analysis from Kleros courts now delivers a reasoned decision in five days.

At EFDevcon in Mumbai, @facundo_trotz presented what the first Kleros pilots in Argentina have shown so far: when a company refuses to settle, the wait for a reasoned decision came down from about six months to five days. Kleros reported the Junín figure in its "This Week in Kleros" recap, pointing to real-world adoption of its arbitration courts by a public administration for consumer disputes.