Support Ticket System Update

🎫 New support system incoming

By Unblocked
Aug 15, 2024, 6:11 PM

Starting Thursday, all support tickets will be routed to support@onunblocked.​com.​ Users needing to create new tickets should email this address directly.​ Existing tickets on Mava will continue to be resolved until the end of the month.​

This change streamlines the support process, ensuring more efficient handling of user inquiries.​ It's part of Unblocked's ongoing efforts to improve user experience and communication.​

Key points:

  • New email: support@onunblocked.​com
  • Effective: This Thursday
  • Existing tickets: Resolved on Mava until month-end

Questions? Feel free to reach out for clarification.​

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