Support Ticket System Update
Support Ticket System Update
🎫 New support system incoming
By Unblocked
Aug 15, 2024, 6:11 PM
Starting Thursday, all support tickets will be routed to support@onunblocked.com. Users needing to create new tickets should email this address directly. Existing tickets on Mava will continue to be resolved until the end of the month.
This change streamlines the support process, ensuring more efficient handling of user inquiries. It's part of Unblocked's ongoing efforts to improve user experience and communication.
Key points:
- New email: support@onunblocked.com
- Effective: This Thursday
- Existing tickets: Resolved on Mava until month-end
Questions? Feel free to reach out for clarification.