Support Team Clears All Pending Issue Reports
Support Team Clears All Pending Issue Reports
🎯 Zero Support Tickets Remaining
The support team has resolved all backlogged cases. Users who haven't received responses should email support@demos.global with:
- Issue description
- Wallet address
- Discord username
Key Updates:
- No verification requirement
- Only need to: 1) Enroll 2) Mint MeID token on Hemitest
- Wallet change instructions available on Discord
Process for Deleting Enrollment: 1. Visit app.demos.global/dashboard/hemitest 2. Connect enrolled wallet 3. Use Settings > Burn MeID 4. Follow prompts to complete deletion
Contact Discord support for additional assistance.
Demos MeID Token & Enrollment Management Guide
**Key Updates for MeID Users:** - Enrollment timeout reduced to 3 days for all users - Process to change enrolled face or wallet requires 3 stages: 1. Delete MeID tokens from all chains 2. Delete MeID enrollment 3. Wait 24 hours for purge completion **Important Notes:** - Gas cost on Polygon: ~0.0014 POL ($0.0008) - Wallet must be clear of MeID tokens on all chains before enrollment deletion - New enrollments only possible after timeout completion - Users without minted tokens only need to complete step 2 Visit https://app.demos.global/dashboard/hemitest for management options.
Demos Protocol Announces Mainnet Launch
Demos Protocol, a biometric Proof of Personhood solution, has confirmed its mainnet launch for November 29th, 2024. The protocol aims to provide universal Sybil resistance and bot protection for web3 projects through biometric verification. Key features: - Permissionless access to Sybil resistance - On-chain bot protection - Biometric verification system This launch represents a significant step forward in blockchain identity verification and security infrastructure. *Note: Further details about features and integration processes will be shared closer to the launch date.*