Stripe Payment Issues Alert: DeNet Storage Users Affected by Unauthorized Refunds
Stripe Payment Issues Alert: DeNet Storage Users Affected by Unauthorized Refunds
馃彟 Stripe Goes Rogue
Critical Update for DeNet Storage Users
Stripe has unexpectedly reversed fiat payments for storage space, licenses, and batteries without DeNet's authorization. This issue began after a user's small refund request ($13.72) led to three weeks of support complications.
Impact:
- Users receiving unexpected refunds
- Risk of service discontinuation
- Potential loss of referral commissions
- Node and battery purchases affected
Required Actions if Refunded: 1. Contact support@denet.app immediately 2. File complaint with Stripe 3. Notify referred users who paid via fiat
DeNet is developing alternative payment solutions to ensure service continuity. Updates pending.
鉂楋笍URGENT UPDATE For everyone who purchased storage space, licences (nodes), or batteries via @Stripe, please let us know if you have received refunds to your bank accounts. Stripe puts you at risk of not receiving the service you paid for and losing your progress and referral
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