Lightbeam Introduces Dual AI Assistants for Customer Support

🤖 Meet Your New AI Friends

By LBCC Metaverse Spaces
Dec 2, 2024, 6:01 PM
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Lightbeam has launched two new AI-powered customer service solutions:

  • Phone Assistant: AI-powered voice support for calls
  • Website Chatbot: Intelligent chat support on the platform

Both assistants can seamlessly transfer interactions to human team members when needed.​ This follows the industry trend of AI integration in customer service, similar to Livepeer's recent implementation of an AI documentation assistant.​

Key Features:

  • Automated support available 24/7
  • Smart handoff to human agents
  • Multi-channel accessibility
Sources
Read more about LBCC Metaverse Spaces

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